Return Policy
RETURNS
Returns & Exchanges
We hope you love your order, but if you are not completely satisfied with your purchase we accept returns & exchanges.
Returns & Exchanges Requirements:
NO, WE DO NOT ACCEPT EXCHANGES BECAUSE YOU ORDERED THE WRONG SIZE.
Merchandise must be returned within 30 days of the order delivery date.
Merchandise must be unworn, unwashed, unstained and unperfumed.
Merchandise must have all stickers and tags on. If the sticker on the bottom part of the swimsuit is damaged or torn off, we cannot process refund or replacement for customers.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
-Please note if you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return. If your return does not adhere to the requirements it may be sent back at additional cost to the customer.
-If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at procerkhepri@live.com and send your item to: 3000 Village Market Place, Unit #326 Morrisville Nc, 27560
Shipping:
Return shipping fees are at the customer's own expense.
We do not accept returned items that were sent back directly without notifying us first.
To return your product, you should mail your product to:
3000 Village Market Place, Unit #326 Morrisville Nc, 27560
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
If you reject to pay the taxes and duties,the destination country will destory the parcel,If the parcel has been desotry due to Client reason, Darkpickwould not take any responsibility of the parcel.NO REFUND FOR DESTORY PARCEL.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged, and the consumer is not required to bear the shipping fee for this reason.
Contact:
If you run into any issues, feel free to drop us an email at procerkhepri@live.com.
